Route Supervisor

Location: Surrey, British Columbia, Canada
Date Posted: 03-11-2019
Emterra is currently searching for a Route Supervisor to join our Surrey team.  The Route Supervisor will be responsible for ensuring the health & safety, productivity, and efficiency of our drivers within the collection routes in Metro Vancouver. This position reports to the Operations Manager, Surrey.

What will you do?
  • Manage all commercial, residential, recycle and roll off routes and Drivers and Dispatchers on daily basis;
  • Ensure that operations are running safely by performing Driver observations and monthly safety meetings;
  • Resolve service and operational issues with maintenance department, customers and staff;
  • Oversee day-to-day operations of multiple routes;
  • Perform operational audits of collections routes and observation routes;
  • Ensure that Drivers required to operate company vehicles or equipment are completing daily safety and maintenance checks so that issues are addressed in a timely manner to eliminate or reduce down time;
  • Coordinate with stakeholders to ensure deliveries, exchanges and repairs are completed in a timely manner;
  • Plan and monitors employee schedules and route scheduling including regular communication throughout the day until all routes are completed;
  • Perform training of new hires;
  • Responsible for ensuring employees meet performance standards and recommends corrective action if/when necessary;
  • Conduct accident investigations including scene management, first accident report and final analysis with root cause and preventative measures;
  • Maintain Environmental Health and Safety programs including training, meetings and required reporting of relevant EH&S issues;
  • Maintain adherence to company safety policies and DOT regulations;
  • Asset Management, FL Bins, totes and Roll off bins: Delivery and Pickups
  • When needed jump on a truck to complete a route or aid in the routs completion
  • Create and produce necessary reports on all lines of business
What will you bring?
  • Completion of secondary school (or GED equivalent); 
  • Excellent command of the English language (verbal/written);
  • Prior supervisory experience is preferred;
  • Solid computer skills (MS Office);
  • Valid Class 1 or 3 with air and a clean abstract;
  • Experience operating waste collection equipment is an asset;
  • Individual should demonstrate initiative and self-motivation;
  • Should be familiar with route balancing and sequencing techniques;
What do we have to offer you?
  • Competitive base salary and a comprehensive Group Insurance Plan;
  • A solid organization within which you are able to develop your competencies for future growth;
  • As part of a small team, ongoing support and resources to ensure your success in this role;
  • Training & Development opportunities supplemented with a Tuition Reimbursement Program;
  • A family-oriented culture with an entrepreneurial mind-set that encourages you to take ownership of your role and effect change.
As per company policy, this position is designated as Safety Sensitive.
No agencies. No phone calls please. Emterra thanks all applicants for their interest however, only qualified candidates will be contacted.
Emterra Group is a leader in providing integrated recycling resource management and waste disposal solutions to the industrial, commercial and institutional (ICI) sectors and municipalities throughout Canada. Our view of waste management means maximizing recycling and waste diversion. Whether you see it as garbage, waste, trash, rubbish or junk, we see waste another way – as a resource to be collected and recycled into new, usable products. From tire recycling to liquid waste – we turn waste into resources. 
Emterra Group is committed to meeting the accessibility needs of all individuals in accordance with legislation and Human Rights in all provinces.  Should you require accommodation during the recruitment and selection process, please inform Human Resources in any of the following ways:  send an email to; by phone 905-336-9084, Extension 1103 or by mail to 1122 Pioneer Road, Burlington, ON L7M 1K4.
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